Mission & Vision
Company: Who We Are
Since 1995, Nufactor has been providing patients the specialty products and care they deserve, to help solve the acute problems of availability, affordability and safety in chronic care. Our corporate headquarters in Temecula, California, is shared with our parent company, FFF Enterprises, the largest and most trusted distributor of specialty biopharmaceuticals. We also have pharmacies located in Kernersville, North Carolina, and Flower Mound, Texas.
Our dedication to our patients is expressed in our mission statement:
At Nufactor, we are solving the acute problems of availability, affordability and safety in chronic care, through innovation and cooperation in healthcare delivery systems. We are determined to respond to your needs in the most ethical ways possible.
Why We're Different
Nufactor staff include pharmacists, pharmacy technicians, clinical nurse coordinators, clinical nurse educators, client service specialists, insurance and reimbursement specialists to help navigate the complexities of receiving specialty and infusion care in the home. Our insurance specialists work directly with your insurance company to obtain prior authorization for your medications and services. Pharmacists and pharmacy technicians provide education and ensure your medications and supplies are delivered on time, every time. Clinical nurse coordinators arrange for nursing care in your home when it is necessary. Our reimbursement specialists do the work of billing your insurance company on your behalf, so you don't have to. Medications and supplies are sent from one of our three pharmacies based in California, Texas and North Carolina.
We've built relationships with qualified, skilled nursing agencies and their nurses across the nation to be able to accommodate patients, no matter where they live. Our Nursing team coordinates with nursing resources local to patients to ensure they have a nurse to accommodate scheduling requests.
Client Services Specialists
Our Client Services Specialist (CSS) team is the best in the industry. As part of our admission process, Nufactor patients are introduced to their dedicated CSS who will be the main point of contact throughout service with us.
At Nufactor, we are committed to providing our patients the education, support and resources necessary to complete your treatment successfully and with the desired outcomes. Please contact us with any further questions.
The information provided on this website is not medical advice, nor is it intended to be a substitute for medical advice, diagnosis, and treatment. Always seek the advice of a physician or other qualified health provider with questions concerning a medical condition. Never disregard professional medical advice, or delay seeking it based on information provided on this website.