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If you are or think you may be having a serious side effect or emergency, call 9-1-1.

Corporate Headquarters and California Pharmacy
(URAC and TJC Accredited)

44900 Winchester Road
Temecula, CA 92590
Phone: (800) 323-6832, (951) 296-2516
Fax: (855) 270-7347

Patient Care Coordinator

Phone: (800) 323-6832
Fax: (855) 270-7347

After Hours On-Call Pharmacist

Phone: (800) 323-6832
Fax: (855) 270-7347

Reimbursement Services Billing Specialists

Phone: (800) 323-6832
Fax: (855) 270-7347

YCANTH

Phone: (800) 315-0155

Marketing & Communications

Email: FFFinfo@FFFenterprises.com

North Carolina Pharmacy
(URAC and TJC Accredited)

1601 Old Greensboro Road, Suite B
Kernersville, NC 27284-6855
Phone: (800) 323-6832
Fax: (855) 270-7347

Texas Pharmacy
(URAC and TJC Accredited)

1650 Lakeside Pkwy #404-A
Flower Mound, TX 75028
Phone: (800) 323-6832
Fax: (855) 270-7347

New York Pharmacy
(URAC and TJC Accredited)

701 Koehler Ave #2+3
Ronkonkoma, NY 11779-7403
Phone: (800) 323-6832
Fax: (855) 270-7347

Hours of Operation

Each pharmacy is open weekdays from 8 am – 5 pm local time with combined hours of operation from 8 am to 8 pm Eastern time zone, except New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day and the day after and Christmas.

Making a Complaint

To make an anonymous complaint about your specialty pharmacy, visit www.nabp.pharmacy, click on Boards of Pharmacy, click on United States, and look up the contact information for your state board of pharmacy.

You may file a complaint with the Joint Commission by writing to:

Office of Quality Monitoring The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181

Email: complaint@jointcommission.org
Phone: (800)994-6610

You may file a complaint with the Secretary of Health and Human Services by writing to:

Secretary of Health and Human Services
U.S. Department of Health and Human Services
200 Independence Avenue, S.W. Washington, D.C. 20201
(Source: www.hhs.gov)

For further information, you may phone or write:

Chief Compliance Officer
44900 Winchester Road
Temecula, CA 92590

Phone: (800)323-6832

You may file a complaint with URAC by writing to:

URAC
1220 L Street, Suite 400
Washington, DC 20005

Web: www.urac.org/contact/file-a-grievance/
Phone: (202)216-9010

*For more details please see our privacy policy.

The information provided on this website is not medical advice, nor is it intended to be a substitute for medical advice, diagnosis, and treatment. Always seek the advice of a physician or other qualified health provider with questions concerning a medical condition. Never disregard professional medical advice, or delay seeking it based on information provided on this website.