Core Values

At Nufactor, we are committed to exceptional customer service, product and patient safety, secure product availability and affordability. Guided by our patient-centered focus, we adhere to these values:


We listen - carefully. Just as important, we act on what we learn from those we serve, and innovate to best meet our patients' needs. We complement our customized, hands-on service in your home with a wide range of resources to educate, advocate and support patients and their needs.

Patient and Product Safety

Safety is a critical concern Nufactor shares with you. We have demonstrated our commitment to safety by pioneering a unique lot-tracking and patient-safety notification service called Lot-Track™. We believe Lot-Track's product-tracking and rapid notification abilities are the best response to safety concerns.

Secure Availability

Nothing is more important than secure, dependable access to the products you need. Our parent company, FFF Enterprises, is a nationally recognized leader in the supply management of lifesaving biopharmaceuticals. Backed by the strength of FFF Enterprises, Nufactor will make sure you have the products you need - when you need them.


Nufactor strives to find ways to make medications more affordable. Everyone on our team recognizes cost management benefits patients as well as providers. We investigate manufacturer patient assistance and patient foundation programs and can facilitate enrollment to help offset costs.

Contact Nufactor

At Nufactor, we are committed to providing our patients the education, support and resources necessary to complete your IVIG treatment successfully and with the desired outcomes. Please contact us with any further questions.