Mission and Vision
Our dedication to our customers is expressed in our mission statement:
At NuFACTOR, we are solving the acute problems of availability, affordability and safety in chronic care, through innovation and cooperation in healthcare delivery systems. We’ve earned the most respected name in homecare because our customers know we care about them. We are determined to respond to your needs in the most ethical ways possible.
Since 1995, NuFACTOR has been providing the specialty products and care that infusion patients deserve, to help solve the acute problems of availability, affordability and safety in chronic care. Our corporate headquarters in Temecula, California, is shared with our parent company, FFF Enterprises, the largest and most trusted distributor of specialty biopharmaceuticals.
NuFACTOR Customer Care Representatives are available nationwide to support customized homecare services. We are dedicated to bringing these specialty products to patients when and where they need them:
- Coagulation Factor VII Anti-inhibitor (Factor 7)
- Coagulation Factor VIII (Factor 8)
- Coagulation Factor IX (Factor 9)
- Coagulation Factor XIII (Factor 13) and Fibrinogen
- von Willebrand Disease
Other Specialty Products
NuFACTOR’s many services support our patients to keep them informed and connected. Our Patient Advocates are dedicated to answering questions about the principles of intravenous and subcutaneous infusion therapy and cost-effective care and improving patient outcomes. Our on-call pharmacists are experienced in every drug we provide and available to discuss product or dosing guidance around the clock. Our patient advocates work one-on-one with patients to resolve issues with insurance plans, preauthorization and reimbursement. In addition, IG Living, published by parent company FFF Enterprises, is a bimonthly magazine that brings healthcare resources directly to immune globulin patients and their providers. In addition, NuFACTOR maintains communication with immune globulin and hemophilia patients and providers through alerts and periodic updates.
NuFACTOR is a committed member of the bleeding disorders and immune deficiency communities. We support local, regional and national programs dedicated to helping people with bleeding disorders and immune-mediated conditions.